EXPERIENCED INSIGHT. MEASURABLE RESULTS.
Waterstone Management Group is a boutique management consulting firm that helps technology companies and investors create measurable value by identifying and capitalizing on disruptive growth opportunities and by driving excellence in Services, Cloud and Customer Success performance. Waterstone's expertise-driven approach combines deep industry-specific intellectual property and a unique blend of strategic consulting and executive-level operating experience to deliver high velocity strategy and execution.
Partner Dhaval Moogimane, Associate Steven Michalkow, and TSIA's Peter Armaly discuss the importance of delivering a remarkable end-to-end customer experience and how to bring your customer journey map to life.
In this Gainsight webinar, Partner Dhaval Moogimane joined Andy Knosp of Gainsight and Jennifer Dearman of Red Hat to discuss adoption and implementation of Customer Success at open source companies.