TSIA's Tech Services World 2015: Pushing the Services Boundary

11/11/2015

 

After attending TSIA’s Tech Services World Conference in Las Vegas, Waterstone Principal Claire O’Neill outlines three main themes that emerged from the conference in this concise one-page summary. Her recap highlights the continued spotlight on Customer Success, the heightened interest in leveraging data and analytics, and the accelerating shift from hardware to software-based businesses.

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