Top Trends For Customer Success In 2015

3/6/2015 

 

As subscription-centric business models continue to mature, it is no surprise to see Customer Success rise to the top of the priorities list for C-level technology executives.  With 2014 in the books as the year Customer Success came to the forefront, Waterstone has a perspective on what 2015 will bring. Singu Srinivas, Partner, discusses some key trends that will emerge and continue to shape the role of customer management in technology.

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