At the Pulse Conference 2015, Gainsight announced that Waterstone Management Group has joined its partner network to help drive Customer Success for its customers. Waterstone was selected based on the firm’s expertise in helping enterprise software companies build and scale Customer Success programs.
"Waterstone Management Group has worked with a number of Gainsight customers to redefine their customer engagement models and to put in place the supporting organization, process, technology, and metrics," said Dhaval Moogimane, Partner at Waterstone Management Group. "We are excited to be part of Gainsight's partner network and drive the agenda on helping companies become more customer-oriented."
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