Waterstone assists clients in improving their operations performance and predictability.

Services (Professional Services, Managed Services, Customer Support Services)

  • Capacity management, utilization, and cost structure
  • Pricing and service mix profitability
  • Customer experience, renewal rates, and value from our client’s technology
  • Organization structure and performance management

Product Development to improve ROI from more effective:

  • Product Portfolio Planning & Governance
  • Product Development (agile and waterfall approaches)
  • Product Launch
  • Organization and Performance Management

Sales & Go-to-Market to drive growth and/or improved profit per customer

  • Account Management Process
  • Organization & Performance Management
  • Channels and Alliances

Enterprise Performance Management

  • Planning and Budgeting
  • Performance Reporting and Analytics