Learn More


Waterstone is a boutique management consulting firm that helps technology companies and their investors capitalize on disruptive growth opportunities and drive outstanding performance in Subscription, Services, Customer Success and Cloud Transformation.

“These are fast changing industry segments…”

Waterstone co-founders Mark Hauser and Eric Pelander discuss opportunities presented by industry change and how Waterstone can help you leverage these opportunities to add value for your customers and grow your business.

Connect with a Waterstone Expert

Tap into a wealth of tech industry knowledge. Contact us today to schedule a complimentary 30-minute consultation.
Connect with an Expert

Growth Strategy

Identify, Quantify and Map Smart Growth Strategies

A rigorous, data-driven approach identifies growth opportunities, builds business cases and develops action roadmaps.

Learn More


Achieve Powerful Go-to-Market Lift-Off

Launch new products and services with smart offer design, pricing, segmentation and sales, channel & alliance strategies.

Learn More

Customer Success

Boost Customer Adoption, Retention and Expansion

Redefine customer experience and transform end-to-end operating model for scale to grow net retention and boost customer satisfaction.

Learn More

Services Transformation

Increase Adoption, Retention and Profitability with Superior Services

Transform Customer Services operations and offerings to deliver a customer experience that grows recurring revenues.

Learn More


Drive Performance with Powerful Data, Tools and Analytics

Synthesize, analyze and interpret organization and industry data to evaluate, predict and improve performance.

Learn More

Private Equity Consulting

Identify and Realize Investment Value Creation Opportunities

Our analytics-driven consulting informs your investment decisions and idevelops strategies that drive value creation even faster.

Learn More

Leading Tech Company Clients

Top-Quartile Private Equity Clients

Dollars of Client Value Created

2018 Subscription Services Benchmarks

Does your subscription service measure up? Get our latest benchmarking resource and find out.

Get Benchmarks

Featured Insights

Enterprise Tech Trends for 2019

Waterstone is tracking 8 trends this year that we anticipate will have a big impact in the enterprise technology sector. Click below to read which trends Dhaval Moogimane and Steven Michalkow have highlighted.

View the trends

Six Key Takeaways from SaaStr Annual 2019

Manisha Mishra recently attended SaaStr Annual 2019 conference in San Jose and highlights six takeaways on growth strategies that SaaS businesses continue to adopt.

Read the brief

Are You Optimizing Your Customer Investments to Drive Retention and Growth?

Existing customers are the new growth engine – but how much are you spending to keep and grow your customers? Are these investments yielding appropriate returns? Use our Customer Lifecycle ROI Calculator to find out.

Learn more and Calculate Now

Are your investments to acquire, retain and grow your customers yielding results?

Use our Customer Lifecycle ROI Calculator to find out.

Calculate Now

Featured Results

Continuous Improvement Starts Here

Have you thoroughly mapped your short-term and long-term growth strategies? What are your current pain points, operationally? Do you have adequate tools to measure and predict performance? Are you transitioning to the cloud or introducing new products or services?

Let’s Talk