- 30 years of global experience in technology industry and related business services identifying and capitalizing on major technology shifts, including mobile computing, internet/web, and delivering technology as a service
- Senior executive advisor to top-quartile private equity firms and their enterprise software portfolio companies, across the entire investment lifecycle; from identifying value creation plays, investment thesis development, market and operations diligence, value creation execution to successful investment exit
- Extensive expertise in new product & services offering development, customer services, financial/enterprise performance management, and investment/post merger integration
- Formerly CEO of Cap Gemini Ernst & Young Americas, a multi-billion-dollar provider of global consulting and technology services
Mark is one of the founders of Waterstone and has led Waterstone’s growth to become a premier management consulting firm in the technology industry. In addition to leading the firm, he advises high profile enterprise technology companies and investors with a specialization in creating value by architecting and delivering bundled technology and service offerings to drive a compelling customer experience and profitable growth.
Mark’s market focus is on the enterprise software market, including product lifecycle management (PLM), human capital management (HCM), enterprise business management (EBM/ERP), customer relationship management (CRM), enterprise security management (ESM), enterprise data management and business intelligence (EDM and BI), and enterprise collaboration software. He has further expertise in identifying value creation plays at the intersect of enterprise software technology and disruptive vertical industry change for high tech, manufacturing, health care, financial services, insurance, and education vertical markets.
Prior to founding Waterstone in late 2003, Mark was CEO of Cap Gemini Ernst & Young Americas and served on the Global Management Committee of the multibillion dollar provider of consulting and technology services. He was a member of the senior EY executive team leading to the EY Consulting merger with CapGemini in May 2000, resulting in a $10 billion value creation transaction. In the 1990s, he was an equity partner with EY Consulting and served in a variety of senior management positions while maintaining direct client responsibilities for some of EY’s largest global clients. Prior to joining EY in 1990, Mark was VP of Finance for Telxon Corporation, a publicly held provider of handheld computing technology and prior to Telxon was a CPA with Price Waterhouse in their attest group focusing on high growth and technology businesses.
Mark has served on public and private company boards. In addition, he is a recognized thought leader on the economics associated with technology change. Most recently, Mark developed the “Subscription Scorecard,” which builds upon and updates the “Balanced Scorecard” that was introduced in the 1990s when Mark was a leader in its application, which was highlighted in a seminal Harvard Business Review article. Mark holds an MBA from Case Western Reserve’s Weatherhead School of Management with a concentration in Finance and a BS from Marquette University. Mark’s community interests revolve around education, the mentally disabled, and helping people through life/career transitions.