Neil Jain

Managing Director
  • Over 20 years of strategic growth and operations experience in the technology industry with expertise in software, hardware, and telecom focusing on enterprise software cloud-based and subscription business models, post-sale Customer Success, and acquisition-related diligence
  • Formerly Director of Operations of a VC-funded start-up and Director of Corporate Strategy at NAVTEQ
  • MBA from the University of Chicago Booth School of Business

Neil brings more than 20 years of experience driving growth and improving operations for technology companies and their private equity investors. He has successfully led client engagements across the software, hardware, and telecom segments with businesses that range from emerging high-growth companies to the Fortune 100. Neil’s recent client work primarily focuses on enterprise software companies, specifically on evolution to Cloud-based and subscription business models, post-sale Customer Success operations, and acquisition-related diligence and integration.

Prior to joining Waterstone, Neil served as the Director of Operations for Firefly Mobile, a VC-funded start-up targeting the youth segment of the mobile phone market. He held P&L responsibility for the direct-to-consumer mobile service, including the operations and strategy of network operations, payment processing, customer care, and web channel sales. Before that, Neil was a Director of Corporate Strategy at NAVTEQ, where he was primarily responsible for growth in three consumer-oriented segments: mobile devices, consumer electronics, and online destinations (e.g., Google Maps). Earlier in Neil’s career, he worked in the Telecom vertical in the Strategy & Change practice within IBM Business Consulting Services and as a software engineer with the Cellular Infrastructure Group at Motorola.

Neil holds an MBA from the University of Chicago Booth School of Business and a BS in Computer Science from Cornell University.