Dhaval Moogimane sits down with Allison Pickens, Chief Customer Officer at Gainsight, to discuss different pricing models for Customer Success. Dhaval also gives his take on Customer Success maturity, and answers the question of whether your company should ultimately be charging for Customer Success or not.
To listen to the full podcast, click below!
Interested in learning how your Service organization measures up in the Subscription world? Find out with our 2018 Subscription Services Benchmarks.