Having the right set of offerings is critical to sustain profitable growth in a Managed Services business. In our latest white paper, Eric Pelander and James Kirwan zero in on the services offerings dimension of Waterstone’s Managed Services Operating Model Framework and outline the four critical elements to address to ensure your portfolio is positioned for success.
Category: Growth Strategy
Managed Services represent an important growth opportunity for tech companies. In this narrated presentation, James Kirwan discusses why this is the case and outlines five key avenues for Managed Services growth.
Retention is critical to sustain and grow a business in the subscription economy. In this webinar for ITA, Jim Tuohy and Steve Deutsch discuss frenquently used retention metrics and highlight four key pillars to improve client experience and drive retention.
Disruption is a given in technology sectors, yet over and over companies are surprised when disruption hits their business. In this video Eric Pelander outlines six warning signs that your company may be vulnerable. Correctly recognizing these signs is critical for your company’s profitability, and perhaps survival.
For technology companies, traditional services businesses have played an important role in revenue generation. These days, however, the shift to subscription and as-a-Service business models has put pressure on these revenues.
Recently, Hubert Selvanathan had the honor of presenting to the membership of the Industrial Internet Consortium (IIC) on the the emerging opportunity for manufacturers to monetize the Industrial IoT via smart connected products and services. This topic sparked interest from both technology vendors and traditional manufacturers, making it clear that IIoT monetization is at the top of everyone’s mind. Upon leaving the IIC meeting, three things were evident.
Disruptions are a fact of life in the tech sector, and they can be both threats and opportunities. When facing disruption, there are three fundamental ways companies can respond: ignore, fight, or embrace the change. Eric Pelander digs into these options, and believes which response (or responses) a company selects should be based on what it believes about the nature of the disruption, its power to combat adoption, and its ability to successfully pivot its business model.
Whether your company is looking to break into a complementary software market, enhance your hardware products with managed services, or respond to the virtualization trend, transitioning from hardware to software and services can be very difficult. In this guest blog post for TSIA, Neil Jain summarize four key steps you should take to address common challenges hardware companies face when making this important transition.
Disruption is a constant across technology sectors, and if you are an executive in a technology business, you need to not only be thinking about what disruptions your company can spearhead, but also be ever vigilant about where and how your company might be a target of disruption. In this article for Innovation & Tech Today, Eric Pelander outline six red flags that are hallmarks that a business is ripe for disruption.
As companies increasingly shift from providing hardware to providing a broader solution that includes hardware, software, and services, executive teams are faced with a broad array of strategic and operational challenges. In this concise 30-minute webinar, Neil Jain and TSIA’s Julia Stegman discuss the benefits and challenges associated with making this transition and outline an approach companies can take to start thinking through what it could mean for them.